Privacy Policy – Kyoko & Mio
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Privacy Policy

Last Updated: May 5, 2026

Mei & Kim Singapore operates this store and website, as well as all related information, content, features, tools, products, and services (hereinafter referred to as the “Service”), to provide our customers with a curated shopping experience. Mei & Kim Singapore is powered by Shopify, and we provide the Service through Shopify.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, make a purchase, or otherwise interact with the Service, or when you contact us. In the event of any conflict between the Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of information as described herein.

Personal Information We Collect or Process

“Personal Information” refers to information that identifies or can reasonably be linked to you or another individual. It does not include anonymized information or information that has been processed to make it unidentifiable.

Depending on how you use the Service, your location, and applicable laws, we may collect or process the following personal information:

Contact information, such as name, address, billing address, shipping address, phone number, and email address
Financial information, such as credit card numbers, debit card numbers, financial account information, payment information, and transaction information
Account information, such as username, password, security questions, settings, and preferences
Transaction information, such as products viewed, items added to cart, wish lists, purchases, returns, exchanges, and cancellation history
Communications sent to us, such as through customer support
Device information, including device, browser, network connection, IP address, and other identifiers
Usage information regarding interactions with and usage of the Service
Sources of Personal Information

We may obtain personal information from the following sources:

Information collected directly when you create an account, use the Service, or provide information to us
Information collected automatically through cookies and other similar technologies
Information obtained from service providers who provide technical support or perform processing on our behalf
Information obtained from partner companies or third parties
Purposes of Use of Personal Information

We may use personal information for the following purposes, depending on our relationship with you and your usage patterns.

Providing, optimizing, and improving the Service
Processing payments
Fulfilling orders
Managing accounts
Arranging shipping
Handling returns and exchanges
Providing the review posting feature
Providing a personalized shopping experience, including product recommendations
Marketing and Advertising
Delivering advertisements via email, SMS, or mail
Displaying advertisements based on your browsing and purchase history
Security and Fraud Prevention
Account authentication
Detecting and preventing fraudulent or illegal activities
Protecting the Service and ensuring safety
Communicating with you
Providing customer support
Responding to inquiries
Maintaining business relationships
Compliance with legal obligations
Legal compliance
Responding to legitimate requests from law enforcement or government agencies
Investigating violations of our Terms of Service and protecting our rights
Disclosure of personal information

We may disclose personal information to third parties in the following cases:

Shopify, shipping carriers, payment processors, and IT management companies

Disclosure to Service Providers
Disclosure to Marketing Partners
Disclosure to Third Parties Based on Your Consent or Instructions
Sharing Within Affiliates or the Corporate Group
In Connection with Business Transactions Such as Mergers or Bankruptcy
To Comply with Legal Obligations, Protect Rights, and Ensure Safety
Relationship with Shopify

This Service is hosted by Shopify. Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service.

Information you provide to the Service may be transferred to and shared with Shopify and third parties located outside your country of residence.

Please review the Shopify Consumer Privacy Policy for information on how Shopify uses personal information.

Third-Party Websites and Links

The Service may contain links to websites operated by third parties. We are not responsible for the privacy practices, security, or accuracy of the content on these third-party sites.

Children’s Information

This Service is not intended for children. We do not knowingly collect personal information from children under the age of legal majority. If you are a parent and wish to have your child’s information deleted, please contact us at the address below.

As of the effective date of this Privacy Policy, we are not aware that we “sell” or “share” personal information from individuals under the age of 16.

Security and Retention Period

We cannot guarantee complete security. Information transmitted over the internet may not be secure, so please do not use unsecure means to send confidential information.

The retention period for personal information is determined based on the necessity for maintaining accounts, providing services, complying with laws, resolving disputes, and other similar purposes.

Your Rights

Depending on your region of residence, you may have the following rights:

Right of Access
Right to Erasure
Right to Rectification
Right to Data Portability
Right to Opt Out of Targeted Advertising, etc.
Management of Communication Settings

You may unsubscribe from our marketing emails at any time. However, we may still send you non-promotional emails, such as order confirmations or account-related communications.

You may exercise these rights through the Service or by contacting us at the address below.

Complaints

If you have a complaint regarding our handling of your personal information, please contact us using the details below. Depending on your location, you may have the right to lodge a complaint with a data protection authority.

International Data Transfers

We may transfer, store, or process your personal information outside the country where you reside.

When transferring data outside the European Economic Area (EEA) or the United Kingdom, we use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this Privacy Policy for operational, legal, or regulatory reasons. The updated policy will be posted on this website, and the “Last Updated” date will be updated.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at the address below.

Meikim-singapore.com